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Name Of the Company : Department of Human Services
Company Location : Melbourne
Designation : Scheduling Team Coordinator
State : Victoria
Country : Australia
Application Deadline : 17-Oct-2014
Official Website : http://www.dhs.vic.gov.au/about-the-…sation/careers
Scheduling Team Coordinator :
The Department of Human Services is committed to making a positive difference for Victorians most in need through the provision of housing and community services.
Our services are in line with the government’s vision for making Victoria a stronger, more caring and innovative state.
Whether in a direct care role or working behind the scenes, we are people committed to making this difference.
If you believe you are one of these people, then we encourage you to join us.
Job Details:
Work Type : Fixed term – full time
Job Function : Customer Service / Call Centre
Classification : VPSG4
Work Location : Gippsland – Latrobe Valley
Reference : VG/DHS/S/00048007
Closing Date : 17-Oct-2014
Salary Range : $72,584 – $82,354
Job Duration : until 30 June 2015
Attachments : 48007 VPS4 Coordinator Scheduling Team PD.pdf (PDF, 133KB)
Contact : Stacey Sanders (03) 5126 9230
Position Details :
The Housing Call Centre provides a single, statewide point of contact for public housing tenants throughout Victoria. As a Scheduling Team Coordinator you will lead the Housing Call Centre to achieve key performance indicators on a team and centre basis. You will be responsible for a team of customer service officers and a scheduler. You will also be responsible for the effective recruitment and scheduling of staff that will include supervision of the scheduling role.
How to Apply :
Applicants are encouraged to apply online, submitting a cover letter and a current resume.
Please note :
For this role, you are not required to address each of the key selection criteria separately in a written document. Applicants are strongly encouraged to view the Information for Applicants internet page to obtain guidance on what to include in your cover letter and resume. This document also provides information on the department’s recruitment and employment safety screening processes.
The department encourages and welcomes interest from Aboriginal Australians for this role. Please contact our Aboriginal employment information and support line (phone : 1300 092 406 or email: aboriginal.employment@dhs.vic.gov.au) should you wish to access assistance with your application.
Click ‘Apply Now’ below to submit your interest in this role, or click here to obtain step-by-step guidance on how to register and apply online.
Apply Now : http://jobs.careers.vic.gov.au/jobto…nter=222526429
Contact Postal Address :
Department of Human Services
50 Lonsdale Street
Melbourne, Victoria
Australia 3000