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Name Of the Company : Kilronan Castle
Company Location : Roscommon
Country : Ireland
Swim Teacher/Leisure Attendant :
MAIN TASKS, DUTIES & RESPONSIBILITIES:
** Minimum Assistant Swim Teachers (or equivalent) qualification required
** Fitness Instructors qualification desirable
** Experience in teaching swim lessons and fitness classes an advantage
** Available to work evening shifts mostly mid-week
** Welcome the guest with full attention and a warm smile
** Smooth & efficient day to day running of gym and Pool area
** To ensure that all pool tests are done & recorded as required on a daily basis
** To build membership per specified targets
** To ensure that Opening up and Closing procedure are carried out daily per manual.
** To promote class’s for both members and non members
** Pool/ Leisure cleaning rota to be done & recorded on a daily basis per schedule
** To help organise events and promotions as required
** Stock take & record retail and professional products on a weekly basis as required
** Report any maintenance issues – log in maintenance folder at Reception
** To maintain a professional manner at all times
** Be familiar with sales and promotional activity and upsell at every possible opportunity.
** Answer phone (where appropriate) in a speedy, professional manner with an appropriate greeting. Smile – it can be heard in your voice.
** Ensure all cash, change, float and till procedures are carried out in accordance with company policy. You may be held liable for payment in the event of the company suffering financial loss due to monies, short, lost or stolen due to negligence.
** To carry out company’s customer relation’s policy and communicate hotel services to guests & members.
** To wear clean, suitable uniform and name badge at all times.
** To ensure a high standard of personal hygiene and grooming at all times.
** To actively participate in any training and personal exercises designed to improve standards and performance levels.
** Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times or bring to attention of Leisure Supervisor or Duty Manager if necessary.
** Upkeep of the equal opportunities policy to ensure that there is a neutral working environment.
Please forward applications to ekargol@hanlycastle.com. Tel. 0719618056
FRONT OFFICE RECEPTIONIST :
A fluent English speaker is a essential requirement for this position.
Main duties will include:
** Check in / Out
** Dealing with guest queries and concerns
** Billing customers
** Allocation of rooms
** Providing a Yes I can attitude.
If you have a passion for the hotel industry and a Yes I Can Attitude we would be very interested meeting with you.
Enthusiastic individual with strong attention to detail and good customer services skills, working in a busy office environment.
Relevant experience desirable but not essential.
The ideal candidate must have:
** Previous experience as Reception Supervisor/Assistant Front Office Manager in a 4 or 5 star property
** Excellent communication skills
** Excellent organisational skills
** The ability to motivate and lead the team
Please forward all CVs to enquiries@kilronancastle.ie
http://www.kilronancastle.ie/careers.html
Contact us :
Kilronan Castle, Ballyfarnon,
Co. Roscommon, Ireland