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Name Of the Company : Department of National Parks, Recreation, Sport & Racing
Company Location : City East
Designation : Ranger In Charge
State : Queensland
Country : Australia
Application Deadline : 09-Oct-2014
Official Website : http://www.nprsr.qld.gov.au/about/employment/index.html
Ranger In Charge :
Northern Region, Regional Operations West, Queensland Parks And Wildlife Service, Cairns
Duties of the role :
Visitor Management :-
** Manage a small team of staff at different locations.
** Produce interpretive materials, such as signs, brochures, flyers, and banners, for the Northern Region.
** Review and update webpages.
** Coordinate, manage and assist with volunteer initiatives and agreements e.g. campground host programs, Friends of Parks, Nature Kids programs, Cairns Visitor Information Centre.
** Address customer service enquiries either by phone, email or in person.
** Liaise with and distribute interpretive material to Visitor Information Centres in the Northern Region.
** Assist and identify recreational development opportunities and establish capacities for visited areas.
** Coordinate and manage closures or access restrictions to parks, including associated park alerts.
** Administer Group Activity Notifications and approve school group and commercial tour operator bookings.
** Analyse camping trends and produce reports related to visitor management.
** Contribute to the Northern Region visitor management strategy.
** Coordinate and organise NPRSR involvement at public events e.g. Cairns Camping and Caravanning Show.
Key attributes :
Within the context of the duties described above, the ideal applicant will be someone who:
1. Supports Strategic Direction—Understands the organisations vision, priorities and business objectives. Leads the planning and development of work programs, projects and team goals in line with organisational priorities. Keeps supervisor informed of issues that may impact on the achievement of work programs.
2. Achieves Results—Takes responsibility for planning and managing work projects, including human and financial resources, to achieve outcomes. Analyses problems and develops options and solutions. Understand individual and team capabilities and effectively uses available resources to achieve outcomes.
3. Supports Productive Working Relationships—Builds and sustains productive relationships with team members, customers and stakeholders. Actively listens and values the input of others, and works collaboratively. Supports and guides team members in achieving goals, especially during busy or difficult working periods.
4. Displays Personal Drive and Integrity—Behaves in an honest, ethical and professional way. Understands legislation, policy, regulatory frameworks and guidelines and is able to explain these to others. Commits to meeting objectives even in difficult circumstances and follows up to ensure issues are finalised.
5. Communicates with Influence—Communicates clearly both orally and in writing. Proactively engages with customers to engage, educate and enhance their park experience. Manages expectations of others and negotiates issues credibly and thoughtfully.
6. Technical/Knowledge—Strong knowledge and understanding of the principles of conservation and natural resource management as they relate to workplace health and safety, compliance and emergency response. Understands and applies policies and procedures to meet human resource and financial management standards. Understands a range of basic level trade skills with the ability to safely undertake general construction, repairs, and maintenance (where a tradesperson is not required). Applies administrative skills including record-keeping, reporting, using computer applications and equipment relevant to the job.
Applications to remain current for 12 months.
Job Details :
Job type : Permanent Full-time
Occupational group : Primary Industry & Environment
Classification : OO6
Workplace Location : Cairns
Job ad reference : QLD/145536/14
Closing date : 09-Oct-2014
Yearly salary : $65765 – $69272
Fortnightly salary :$2520.80 – $2655.20
Contact person : Claire Grant
Contact details : 42225342
Are you the right person for the job?
Rangers protect, present and ensure the sustainable use of Queensland’s national parks, state forests and reserves. This role focuses on the planning and management of visitor-related issues in Far North Queensland. Primarily office-based, this position supervises a small team that provides support to field-based staff, commercial tour operators, volunteer organisations and the public. It will be important for the holder of this position to think strategically, have a good knowledge of visitor management principles and practices, have excellent organisation and communication skills and enjoy working as part of a multi-disciplinary team. Interaction with the tourism industry is an integral part of the role.
Apply Online : https://smartjobs.qld.gov.au/jobtool…nter=221438754
Contact Postal Address :
Department of National Parks, Recreation, Sport and Racing
PO Box 15187,
City East Qld 4002