www.dcp.com.ng Discovery Cycle Professionals Abuja : IT Personnel

Name Of the Company : Discovery Cycle Professionals
Company Location : Abuja
Designation : IT Personnel
Country : Nigeria

Official Website : http://www.dcp.com.ng/careers.htm

Careers :
IT Personnel :
Location of Job (Department and Division) : Technology and Innovations Division, Head Office, Abuja
Number of Subordinates : 2
Reports to : Team Lead, Technology and Innovations Division

Core Purpose of the Job :
Support the advancement of service deployment in information communication technology and systems’ automation as well as business development.

Key Performance Areas :
Core, Essential Responsibilities/ Output of Position (KPA’s)

Role and Task Complexities :
System Administration :
** Installing and configuring computer hardware operating systems and applications;
** Monitoring and maintaining computer systems and networks;
** Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
** Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
** Replacing parts as required;
** Providing support, including procedural documentation and relevant reports;
** Following diagrams and written instructions to repair a fault or set up a system;
** Supporting the roll-out of new applications;
** Setting up new users’ accounts and profiles and dealing with password issues;
** Responding within agreed time limits to call-outs;
** Working continuously on a task until completion (or referral to third parties, if appropriate);
** Prioritising and managing many open cases at one time;
** Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
** Testing and evaluating new technology;
** Conducting electrical safety checks on computer equipment.

Web Application Development :
** Support the development of web-based applications for internal and external clients
** Support the maintenance of existing applications for internal and external clients
** Communicating with sales consultants and providing encouragement, help and advice.
** Dealing with disciplinary matters and customer complaints.

Graphic Designing :
To support the creation and designing of solutions with a high visual impact.

Business Development :
** Ability to generate new concepts and develop business proposals and concept notes
** Perform other duties as assigned by management

Minimum Requirement :
Education :
** Minimum of 1st Degree in Computer Science, Engineering or Mathematics
** Basic knowledge of Microsoft Servers (Windows 2008 Server, Exchange), Dreamweaver and Crystal Report Writer
** Basic knowledge of Photoshop, Dream weaver, CorelDraw, Illustrator.

Experience :
A Minimum of 3 years Post NYSC Cognate Experience

Training :
Must be proficient in the use of all IT Based Solutions

Competences :
Knowledge :
** Effectively re-engineer existing processes to reflect ideal consultancy industry standards.
** Significantly upgrade technological performance in line with the overall company strategy.

Skills/physical Competencies :
** Ability to generate new concept and develop business proposal and concept notes
** Ability to engage and manage clients
** Good research and writing skills
** Ability to multitask and work as a team
** Ability to learn new things
** Good planning and time management skills
** Analytical and problem solving skills

Behavioural Qualities :
** Tactical and interpersonal
** Proactive
** Identification and elimination of inefficiencies
** Continual self-development
** Goal and quality oriented with great attention to detail. .

Other Specifications :
** Applicants MUST meet all the specified conditions before applying
** Candidate must be resident in Abuja and should be able to resume within short notice.

Application Procedure :
All CVs MUST be sent with the Job Title as the subject to : careers@discoveryng.com

Contact Postal Address :
Discovery Cycle Professionals
Jabi Terraces A4, Plot 756,
Abubakar Usman Crescent,
Behind Woodfield Estate,
Jabi, FCT – Abuja.