www.tilecentre.com Tile & Carpet Centre Nairobi : Sales Executive

Name Of the Company : Tile & Carpet Centre
Company Location : Nairobi
Country : Kenya

Senior Sales Executive :
Location: Lavington
Reports To : Branch Manager
Job Summary :
The job entails handling of clients and serving them according to their needs in order to optimise the customer experience.
Key Responsibilities :
** Provide professional customer care to walk in clients in the showrooms, aide in selection, documentation and organize for deliveries if necessary and after sale service.
** Assist clients by advising on interior designing so as to increase cross selling in between the show rooms at TCC.
** Inform the relevant people of low stocks level, feedback on products form the clients, suggestions and issues related to product display.
** Assist clients in the decision making process as well as the documentation to ensure proper and efficient dispatches.
** Act as a contact between the company and its existing and potential markets.
** Contact clients by phone to negotiate terms of an agreement and conclude sales.
** Review own sales performance and strategize on how to make proper and effective improvements.
** Gain a clear understanding of customers’ businesses and requirements.
** Participate in the ordering process both new and reordering.
** Undertake any such responsibilities as may be assigned from time to time by the management.

Academic Qualifications :
** Diploma in sales and marketing.

Professional Qualifications :
** Computer literacy with good knowledge of MS Office and data base systems.

Experience Required :
** At least 3 to 5 years experience in a similar position.
** Able to handle customer enquiries and needs independently.
** Be able to communicate effectively at all levels

Preferred :
** Proven track record in sales and/or marketing.
** Ability to convince a customer and good in closing deals.
** Retail experiences an advantage.

Competencies :
** Confident with excellent communication skills both written and orally – demonstrated ability to communicate effectively in a professional manner easily understood by the client with good command in English.
** Attention to detail – must possess a demonstrated ability to work systematically and diligently.
** Team work skills – ability to work independently while at the same time is an active team player.
** Good telephone skills – ability to communicate effectively through telephone conversations.
** Good human interactions skills – demonstrated ability to provide guidance,assistance and interpretations to others.
** Target achiever and results focused ; enjoy being measured and judged by performance results. Ability to work under pressure of targets.

How to Apply : To apply to any of the above jobs OR a general position, please fill in the Online Application Form

http://www.tilecentre.com/about-us/careers.html

Contact us :
Tile & Carpet Centre
Parkside Towers, Mombasa Road,
P.O.Box 3115, 00200, Nairobi, Kenya