www.abaxis.com Union City : Medical Director

Name Of the Company : Abaxis
Company Location : Union City
Designation : Medical Director
Country : United States of America

Official Website : http://www.abaxis.com/about_us/careers.html

Careers :
Medical Director :
Description :
** Create and maintain a department budget
** Manage departmental expenses
** Review and co-create technical materials
** Associate editor and contribute to VetCom
** Advisory Board contributions and lead round-table discussions
** Identify, cultivate, and manage the relationships of key opinion leaders to further promote Abaxis products.
** Maintain relationships with external investigators and key opinion leaders through participation in Advisory Boards, national and international society meetings, and other venues.
** Manage the creation and implementation of RACE certified educational programs as the “Dean” of Abaxis University.
** Manage all additional educational programs including Web educational program development for customers
** Participate in Pacesetter training – development of need to know data regarding the market place.
** Assist with developing Distributor training – online and classroom/field training
** Produce other webinar series as needed for customer advocacy
** Re-design and re-launch Practice Growth and coordinate field efforts with Manager of Professional Services
** Responsible for the development and execution of clinical programs for company products in the animal health arena (i.e. study design, protocol development, execution, and supervision of clinical studies of all types)
** White Paper development as necessary for each product line
** National User Group strategy and development for increased consumable use – off-shoot of the PGPP program but with legs. Credibility of efficacy with relative product or service through publication, peer to perr advocacy, and clinical campaigns.
** Monitor the veterinary research literature to identify new tests to be investigated for use by either the Abaxis point-of care product line or AVRL.
** Assist R&D Scientists and NAAH Product Managers in new product development and product design reviews.
** Providing relevance, trustworthiness and internal reliability throughout the New Product development lifecycle in relation to clinical needs. This was inclusive of “Point of Consumer” insight through clinical dependence.
** Being the scientific and practical champion within Product development.
** Developing new sets of internal and external primary research or statistical framework for which Marketing can develop into core communication and differentiating attributes
** Provide technical review of product complaints for vigilance reporting as required, including health impact assessments.
** Routinely provide formal closure of call escalations of clinical, interpretive or aberrant results from the customer fielded by the technical, customer, or professional service groups.
** Manage call escalations of clinical issues regarding results generated at Abaxis Veterinary Referral Laboratories (AVRL).
** Oversee the liaison communication tree that will assist with customer inquiries, TS calls, business at risk, etc.
** Provide direct support to veterinarians, veterinary practices and staff, veterinary colleges and research veterinarians utilizing Abaxis products.
** Compile research requests as directed by management for value to the company as well for medical efficacy.
** Provide strategic support as an experienced clinician to all internal groups within Abaxis
** Provide peer-to-peer responses to unsolicited medical information queries from practicing veterinarians or government entities when a response is necessary.
** Develop and review of scientific publications, investigation of safety issues and examination and assessment of licensing and acquisition opportunities.
** Support the development of scholarly publications arising from Abaxis studies.
** Support Regulatory Affairs in developing product monographs and responding to unsolicited written and verbal product inquiries and surveillance of product safety
** Assist with developing an internal Abaxis University for further developing and training ASMs/RAMs, and all other customer support personnel
** Collaborate on National Account business development along with Director/Manager of Professional Services
** Work closely with Product Managers on clinical product updates to the field
** Ability to call large clients and respond to concerns about either POC or send out lab results
** Publish articles in peer journals that give exposure to Abaxis
** Write quick newsletter articles
** Work with sales on differentiating both POC and AVRL from our competitors

Supervisory Responsibilities : in accordance with the Company’s policies and applicable laws.
** Supervisor for assigned personnel
** Evaluate performance
** Provide recommendations for base and bonus plans

Knowledge, Skills And Abilities : which may be representative but not all inclusive of those commonly associated with this position:
** Clinical Skills : Experience in clinical medicine is necessary to impart first hand knowledge of the appropriate benefits, advantages and utilization of the product line. The ability to present this information clearly is also required.
** Knowledge of Clinical Pathology : An above average understanding of the utilization of test results in the clinical and research settings are necessary for successful implementation of programs.
** General Veterinary Practice Experience : Knowledge of the business aspects of veterinary practice is necessary to assist with sales and utilization of the analyzers and consumables. This is also a necessity when dealing directly with the customer base as a consultant and practice advocate.
** Chemistry : A working knowledge of the chemical reactions used in the analyzers is necessary for a full understanding of the operation and ability to assist the customer base and sales team in utilization and troubleshooting.
** Communication Ability : Ability to read, analyze, and interpret general business periodicals, veterinary business journals, professional veterinary journals, technical procedures, or government regulations. Must have the ability to write reports, business correspondence, and procedure and training manuals or presentations. Must also have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
** Active Listening : Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
** Math Ability : Advanced math skills required.
** Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
** Computer and Equipment Skills : To perform this job successfully, an individual should have working knowledge and experience basic computer programs such as Microsoft Access, Excel, Word, Outlook, and Web Mail. Individual should be highly skilled with Microsoft Excel.
** Consultative Sales Skills : To communicate with people outside the organization, representing the organization, as well as consulting customers, the public, government, and other external sources. This information can be exchanged in person, in writing or by telephone or e-mail.
** Teaching Skills : Have the ability to teach laboratory utilization to veterinarians, veterinary staff and Abaxis personnel including sales, technical service and customer service.
** Have the desire and ability to assist Abaxis customers and Abaxis personnel basic laboratory results interpretation.
** Understanding of medical and financial aspects of private practice and ability to provide financial analysis.
** Presentation Skills : Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and present via written, oral, and visual media. Presentation skills will be used extensively and the ability to comfortably present to other veterinary professionals is required.
** Physical Ability : Stamina – the position will often require periods of travel by car or plane followed by extended periods of car travel with Abaxis sales personnel. Travel will often occur in the early morning or late evening. Trade shows and conventions also require long periods of work while standing.
** Ability to communicate and resolve issues related to customer satisfaction. The position will often require the ability to identify problems in a particular customer business and correct them.
** Understanding of the Veterinary Market : The position requires the ability to evaluate each customer’s financial and clinical needs to best utilize the products described.

Competencies to perform the job successfully, an individual should demonstrate the following competencies :
** Oral Communication : Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Ability to present to a variety of customers and within the organization is required.
** Written Communication : Writes clearly and informatively; able to read and interpret written information.
** Teaching Skills : Must be able to impart basic and advanced knowledge and determine the appropriate time and situation for the degree of teaching. Must be adept at teaching the lay person, sales person or veterinary professional with comfort and confidence.
** Problem Solving – Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
** Dependability : Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
** Planning/Organizing : Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
** Safety and Security : Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
** Ethics : Treats people with respect; works with integrity and ethically.
** Adaptability : Adapts to changes in the work environment
** Attendance/Punctuality : Is consistently at work and on time.
** Judgment : Exhibits sound and accurate judgment; supports and explains reasoning for decisions.
** Mental Toughness : Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in very difficult situations.
** Ability to Travel : Extensive travel and time away from home is required. Must have the ability and desire to travel on a regular basis.

Work Environment : environmental or atmospheric conditions commonly associated with the performance of the functions of this job:
** The work environment will vary depending on the task.
** Travel will include visits to veterinary facilities which can be loud and requires attentiveness to the potential dangers associates with working near animals.
** Work at trade shows and conventions can include long periods of standing in loud areas.

Physical Abilities : commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** The employee may be asked to lift more up to 30 pounds on a regular basis
** While performing the duties of this job, the employee is regularly required to talk.
** The employee is frequently required to hear and stand.
** The employee is occasionally required to sit, walk and drive.
** This individual is rarely required to push, grasp, reach with hands/arms, stoop, kneel, crouch, and crawl.
** Specific vision abilities required by this job include three-dimensional vision.

Requirements :
** DVM or equivalent degree
** One of the following specialty certifications : ACVIM, ACVP or ABVP
** Active license to practice veterinary medicine in at least one state
** 3 years clinical experience
** Industry experience preferred
** Must be legally eligible to work in the US
** Must be able to pass a background investigation including driving records

Contact Postal Address :
Abaxis North America
3240 Whipple Road
Union City, CA 94587
United States of America