www.jaidah.com.qa Group Doha : Parts Advisor
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Name Of the Company : Jaidah Group
Company Location : Doha
Designation : Parts Advisor
Country : Qatar
Official Website : http://www.jaidah.com.qa/careers.php
Careers :
Parts Advisor :
Job description :
** Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
** Work with other Department personnel in order to assist them with parts information as required.
** Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service
** Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner.
** Offer all required parts and any additional accessories to customers.
** Monitor sales discounts according to department limit and company policy.
** Research the availability of certain parts, either within the retail facility or from other sources as necessary and
** Perform other duties as assigned by the Parts Manager.
** Provide correct parts to the customer
** Provide quotations and estimates within the time frame
** Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services
** Undertake additional responsibilities as required.
Qualifications :
** Experience and knowledge in Parts Sales/Catalog is a must and parts product handling, preferably heavy equipment a plus.
** General understanding of automotive systems.
** Awareness of safety policies and procedures.
** Ability to use inventory information on a computer screen and can locate parts by checking parts numbers.
** Good communications skills – in person and on telephone.
** Willingness to initiate calls to customers to give and receive information.
** Ability to effectively communicate with all other departments in the retail facility.
** Is able to work independently, managing his or her time and work flow.
** Detail oriented.
** Computer skills – Microsoft Office / Inventory systems.
Education :
Engineering degree/equivalent experience – business emphasis.
Application Procedure :
Submit your Resume/CV : http://www.jaidah.com.qa/job_opening.php?id=84
Contact Postal Address :
Jaidah Group
Airport Road
Next to Ali Bin Ali/HSBC Building
P.O. Box 150 Doha – Qatar